Email mastery for pharmacies
Is your pharmacy making the most of its email marketing? Sarah Rendell gives some tips on how to make it work for you I had a light bulb moment recently! …
August MIMS update
We look at some of the recent changes to the medicines landscape, with new products, new indications, contraindications and more New Products Avatrombopag (as maleate) (Doptelet) is an orally bioavailable, …
Withdrawal of pholcodine-containing cough medicines: the what, when and where to now?
An in-depth look at pholcodine, and why it was taken off the market. By Denise Hope, Dr Matt Zunk and Dr Santosh Rudrawar While the recent cancellation of the cough …
Your 5 pharmacy moments of truth
Glenn Guilfoyle outlines 5 critical customer ‘moments of truth’ by which you will be continually judged, but which could become your ‘wow’ factors With everything that is changing in the …
Getting the most out of a fit out
How does a pharmacy fit out fit into your tax? John Thornett explains Fit outs can be quite the experience! They may not come cheap, and they demand a lot …
Fake news and aggression in the pandemic
Researchers examine the rise of false information about Covid, as it happened…and what that meant for pharmacists and their safety This is the seventh and final article in a series …
Measuring the impact
Corporate trainer Reem Borrows takes a wide-angle look at the potential negative impact of the 60-day dispensing rule on independent pharmacies…and the community at large Australia’s healthcare system is on …
Recognising when you need support
How can you recognise when you’re experiencing stress in these difficult times for all sectors of pharmacy? And where can you go for support? PDL provides some recommendations PDL Professional …
Avoiding a common mistake
As we begin a new financial year, it’s time to correct a mistake made by many pharmacies, says Sarah Rendell of Peak Strategies I am fully aware that the pharmacy …
Focusing on patient privacy
Protecting patient privacy is essential if pharmacists are to retain trust, with social media a key area of concern, PDL advises Pharmacists are in a unique position of trust. That …
Methadone disaster looming
With only days to go before changes to opioid management therapy come into place, Andrew Topp has some questions for the Government about how patient health is being put at …
The art of saying sorry
In PDL’s latest practice alert, Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events …